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Frequently Asked Questions

What is TeenSafe?

TeenSafe is a monitoring service that allows parents to monitor their child's iPhone or Android smartphone, WhatsApp and Kik Messenger. When you sign into TeenSafe, your teen's smartphone data will be available for you to view. TeenSafe offers complete security. Only you can access your child's data.

 

Does my teen need to know I'm using Teensafe?

Parents and Guardians have a legal right to monitor their children under the age of 18 if they pay the phone bill. Every parent’s situation is unique and only a parent can decide whether to inform their teen of their intent to use TeenSafe. Many parents choose to tell their teen that they’re using TeenSafe. This choice is, however, entirely up to the discretion of the parent.

 

Does Teensafe work on all mobile phones?

TeenSafe works with iPhone and Android phones. It also works with iPads and the iPod touch. TeenSafe does not currently work with Blackberries or Windows phones.

 

What does Teensafe enable me to see?

Using TeenSafe, parents can see: 

• Sent, received and deleted SMS and iMessages.

• Call logs of sent and received phone calls.

• Device location and location history.

• Web browsing history, bookmarks and contacts.

• Messages sent via Whatsapp and Kik Messenger.

 

Will I be able to see images or video sent via text?

No. It is TeenSafe’s policy to not display images nor videos sent via text from their phone.

 

How is Teensafe different?

TeenSafe works without requiring an iPhone to be “jailbroken” nor Android phones to be “Rooted”. TeenSafe does not alter an iPhone in anyway and does not violate the phone’s warranty. TeenSafe offers parents a single and secure method by which they can access and monitor their teen’s digital lives.

 

Can I add more than one teen?

Yes. You can add an unlimited number of teens for no additional cost.

 

What does Teensafe cost?

For full data access, Teensafe costs just $14.95/month. Cancel anytime.

 

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TeenSafe in the News

Lindsay, a mother of a teenage daughter shares her experience:

"I found out, accidently- that my daughter had broken up with her first boyfriend...TeenSafe gave me a way to be part of my daughter's world."

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"TeenSafe has kept teens out of dangerous situations." 
- USA Today

"I use TeenSafe. As a parent of five, this is what I'm doing and it's working."
- ROSIE O'DONNELL The View

"TeenSafe is the ultimate app for preventing cyberbullying." 
- NBC Memphis

"TeenSafe may be the most advanced of all [monitoring services]. Not only does it track text messages and calls; it also pinpoints your child's exact GPS location instantly."
- The Today Show